Privacy Policy

Information We Collect

We recognize how important privacy is for our clients and investors. To provide high-quality investment management and wealth planning, we may collect, maintain and use the following:

• Contact information
• Financial information (as required for client account management)
• Personal information
• Technical data, such as IP address and cookies to improve your experience on our website

We collect your personal information for the following reasons:

• to provide you with information and communications which you have subscribed,
• to verify your identity and protect against fraud
• to fully understand your investment needs and objectives, where we act as portfolio manager
• to facilitate, maintain and administer your investments
• to provide you with, and manage any other services you have requested; and
  to comply with legal and regulatory requirements.

Personal information is collected from the following sources, and is for the most part collected directly from you:

• forms that are submitted to us,
• investment management agreements and/or account opening documents, as applicable
• transactions with us; and
• meetings, email correspondence and telephone conversations.

If you wish to withdraw consent for the general collection of your information, please contact our Privacy Officer.

• Note that withdrawing certain types of consent may have implications on your managed account with us, and may limit our ability to provide you with specific services or information.

How We Use Your Information

Unless you otherwise advise us in writing, by providing us with your information you have consented to us collecting, using and disclosing your personal information as included here and in our agreement with. This can include using your data to:

• Establish and manage your investment accounts and wealth plan
• Communicate market insights, firm updates, and reports
• Comply with legal and regulatory requirements
• Improve our website functionality and client service

Disclosure of Information

We do not sell your personal information. We only share information with third parties when necessary to service you or as required by law. This may include:

• providers who improve our website functionality and client service
• service providers such as custodian services
• taxation and regulatory authorities and agencies, where required or permitted by law.

Such disclosure to third parties will occur:

• where we have your consent pursuant to the investment management agreement you enter into with us
• where the third parties are agents or suppliers who assist us in serving you; and/or
• where we are required or permitted to do so by law, including to taxation authorities and securities regulatory authorities.

Your Consent & Canadian’s Anti-Spam Legislation (CASL)

At Nexus, we respect your privacy and are committed to transparency regarding how we communicate with you. We collect, use, and disclose your personal information only with your knowledge and consent, except where otherwise required or permitted by law.

How We Obtain Consent
Consent may be express (e.g., you subscribe to receive our newsletters or you have completed account opening forms) or implied (e.g., you have an existing business relationship with us, or you have reached out to us for information). By using our website and providing us with your information, you signify your consent to the collection and use of your data as outlined in this Privacy Policy.

CASL Compliance (Electronic Communications)
In strict adherence to CASL, we will only send you commercial electronic messages (CEMs) – such as newsletters, market insights, and event invitations – under the following conditions:

• You have provided express consent to receive such communications
• We have implied consent based on an existing business relationship or a recent inquiry
• The communication is otherwise exempt under CASL (such as providing necessary information regarding your accounts)

Withdrawing Your Consent
You have the right to withdraw your consent at any time.

• Every “commercial” email we send includes a clear Unsubscribe link in the footer. Clicking this link will remove you from our marketing distribution lists.
  • Note: Withdrawing marketing consent does not affect our ability to send you essential service-related communications regarding your accounts, security updates, or legal notices.

Security & Retention of Information

• We protect your personal information with commercially reasonable safeguards and security measures. We have security standards to protect our systems and personal information against unauthorized access and use and, to that end, restrict access to personal information about clients to those employees and other persons who need to know the information to enable us to provide services to clients. All of our employees, agents and suppliers, as part of their agreements with us are bound to maintain confidentiality of personal information and may not use the information for any unauthorized purpose. We monitor and review our procedures and security measures regularly to ensure that they are being properly administered and that they remain effective and appropriate. When we provide personal information in response to a legal or regulatory inquiry or order, we ensure that the order is valid and we disclose only the information that is required – otherwise we will seek your consent prior to disclosing any information.
• Client personal information is maintained on our networks or on the networks of our service providers. Personal information may also be stored on a secure off-site storage facility located in Canada. You may access your personal information to verify its accuracy, to withdraw your consent to any of the foregoing collections, uses and/or disclosures being made of your personal information and may update your information by contacting us. Please note that your ability to receive services from us may be impacted should you withdraw your consent to the collection, use and disclosure of your personal information as outlined above.
• We retain information for only as long as we require it for the reasons it was collected or as required by law. This period may extend beyond the end of your relationship with us but only for so long as it is necessary for us to have sufficient information to respond to any issue that may arise at a later date and to meet our legal recordkeeping obligations.
• Upon request and unless prohibited by law, regulation or self-regulation, you will be given access to your personal information, be informed of its existence, use and disclosure.

Contact Our Privacy Officer

All inquiries or concerns regarding the use of information, including that has been transferred by Nexus to a third party, must be directed to the Privacy Officer. If you have questions regarding your data, please contact Nexus’s Privacy Officer at invest@nexusinvestments.com or you can send mail to:
Privacy Officer at Nexus Investments
111 Richmond St. West, Suite 801
Toronto, Ontario M5H 2G4