Putting Investors First with Client Focused Reforms
New regulations, known as the “Client Focused Reforms”, now apply to all firms that are registered to give investment advice and trade in securities. Among other things, these reforms address conflicts of interest and disclosure. While Nexus has always provided our clients with the proper disclosures, we do welcome the regulators’ efforts to create standards that apply consistently to all participants in our industry for the benefit of all Canadian investors.
Perhaps the most noticeable effect of these reforms for clients will be the additional information we are now required to gather (and confirm annually) about our clients’ personal and financial circumstances. Those who have used our wealth planning services will be familiar with these types of questions. Your Nexus relationship manager may spend some more time with you during your next meeting on some of these questions, and we thank you in advance for your understanding.
We want to hear from you!
At Nexus, we care about the experience of our clients and strive to not only meet your needs, but exceed them! Your feedback will help us improve our services, processes, and client communications.
An independent management consulting firm will be contacting you to conduct an anonymous and confidential questionnaire in April. For each completed client response, we will donate $25 to a charity supporting humanitarian aid in Ukraine. We greatly appreciate your taking the time (10 minutes) to help us better serve you.
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